A service level agreement (frequently abbreviated as SLA) is a part of a service contract where the level of service is formally defined. SLAs commonly include segments to address: a definition of services; performance measurement; problem management; customer duties; warranties; disaster recovery; termination of agreement.
BLACK LIST
This page lists companies those services we cannot recommend due to our disappointing experience with them.
However the fact that a company is listed here doesn't necessary mean that a company will be bad partner for you. We strongly advise to form your own opinion in each individual case.
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